Case management helps your staff solve customer, vendor or partner support requests.
Simply start a new case and open a ticket in your virtual help desk. Associate
long-term cases with ongoing issues that can be solved and quickly closed.
CRM ASP provides a simple case management software solution integrated with our CRM application.
Customize support case / customer support tickets with your own custom fields and assign them to one or multiple team members. Our support case auto-tickets and allows you to customize the status, priority, type, and add custom fields specific to your business. You may also relate support cases to companies, contacts, calls, an event, or a document; create notes for all support cases and capture all important information.
Case management and customer support are important and drive follow on sales through good service practices.
Utilize the power of true customer relationship management and sales force automation in a hosted software solution.
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