Free CRM Free vs. Professional CRM solutions

	VoiceCRM with Premium support	PRO with Premium support	PRO with Basic support	PRO with No support	Free Edition
Click below for details	$39.95/mo/user	$24.95/mo/user	$19.95/mo/user	$14.95/mo/user	3 Users
+ Support

Email Support				-	-
Chat Support				-	-
Phone Support			-	-	-

+ Sync Tools

Blackberry Sync					-
Outlook Sync					-
Google Calendar Sync					-
Google Contact Sync					-
Windows SmartPhone and PocketPC Sync					-

+ Email & SMS Campaigns

Professional Email CampaignsProfessional edition customer have the ability to perform criteria-based email campaigns, making subscribing leads/ contacts to newsletters or special mailing simple and easy.					-
Enhanced EmailProfessional edition accounts have the ability to merge email templates to individual contacts in a single action, meaning that you can do mail merge email distributions to your contacts a-la-carte. Professional edition systems also have the ability to add attachments to the outbound emails that are sent to contacts.					-

+ Storage & Security

Unlimited Data StorageUpload gigabytes of data, contacts, shared documents; there is no limit to the amount of data in the system for Professional edition customers. Click for more info					-
Unlimited Record Storage					-
128 Bit SSL EncryptionAll of our data is protected by 128/-bit SSL encryption, giving you the peace of mind that all of your data is protected and private.					-
Audit TrailEach action by every user is logged and user administrators can see each and every action by everyone using the CRM system.					-

+ Voice & VoIP

Vonage, Skype Support		-	-	-	-
VoiceCRMUsing standard phone lines, you can turn your CRM system into a telecommunications system, allowing you to add the power of Predictive Dialing, which can enhance outbound phone calling and qualification / lead generation by over 200%. We also have Voice CRM which works with any phone system and automates voice campaigns as well as Skype and Vonage integration as well.		-	-	-	-

+ Features

XML Web ServicesProfessional edition accounts have the ability to create forms on their own web sites that automatically enter data into and get data out of the CRM system. This may be used to have contact or sales / lead information and capture forms on a web site, where the data entered gets sent to the CRM system and also can send email alerts and notifications to the CRM users. Click for more info					-
Alerts and NotificationsProfessional edition customers have the ability to route system alerts to individuals.					-
Sticky ListsThe Shortlist feature is a permanent system for Professional users who can flag items to the quick pick list and have that list be "remembered" if the user logs out of the system and back in again					-
Saved Import MapsProfessional edition customers have the ability to save their import file mappings os that they can later import similar files without having to re-map all the data fileds into the CRM system.					-
Custom Quick CreateThe quick-create box on the main dashboard page can be customized to include whatever fields are necessary for Professional edition customers.					-
No AdvertisingProfessional edition customers use the system free of advertising.					-
99.9% Uptime GuaranteeProfessional edition customers can rely on the system to achieve at least 99.9% uptime through our Service Level Agreement, providing peace of mind that the CRM system will be up during critical business hours and all the time.					-

	VoiceCRM with Premium support	PRO with Premium support	PRO with Basic support	PRO with No support	Free Edition
	$39.95	$24.95	$19.95	$14.95	Free

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